SwiftSend Customer Quotes

"I'm dumbfounded! [SwiftSend Investor Delivery] is like everything else with SwiftSend. It is too easy to believe. I can't wait to get set up with this newest service from our favorite vendor—SwiftSend."  

Neila Arnold, Vice President
Enterprise Bank and Trust

 

"We love Swiftview! We actually had to evacuate our offices last week because of the possibility of a dam breaking and we were up in running [at our new location] in one hour with Fiserv and were able to send closing documents with Swiftview. It was awesome."  

Nancy Almeida, Mortgage Loan Officer
Bristol County Savings Bank

 

"The best way to reach anyone in the mortgage process who is out of the area... We had a military customer stationed in Afghanistan who wanted to refinance. He chose National Bank over a competitor because we were able to use SwiftSend to send his wife the loan documents within a matter of minutes. I received immediate feedback that the papers were correct and the borrower was very impressed."  Learn More

Lee Huffner, Assistant Vice President
National Bank

 

"Without a doubt, SwiftSend has greatly enhanced our service and has saved the company time and money. But even more important, our customers demand quick and reliable service. We need to be able to transmit documents and close an hour later. Documents can be changed and resent almost instantaneously with SwiftSend; you can't do that with FedEx. The results speak for themselves. (SwiftSend) has given us exactly what we wanted."   Learn More

Business Manager of Gateway Installation

 

"SwiftSend saves us time, perhaps our most valuable commodity. We also like that we don't often have to call technical support because SwiftSend runs so smoothly."   Learn More

Catherine Wiberg
America First Credit Union

 

"[With SwiftSend] we save not only time, but paper and toner (copiers and printers) and overnight/courier fees."   Learn More

PlainsCapital McAfee Mortgage

 

"We are extremely pleased with SwiftSend. It is becoming a lifesaver for our closers. With the increase in volume due to refinances, we have been able to shorten the time it takes to get packages to our attorneys or title companies."   Learn More

Bonnita Boyd
Trustmark Mortgage Services

 

"I've been very impressed with SwiftSend. They are very customer service oriented, have hands-on involvement, and are also very organized and professional. I would highly recommend them."  Learn More

Cindy Annis
Cornerstone Mortgage

 

"Month-end nightmares have been solved due to your wonderful product SwiftSend. And the tech support is great, too. We love how easy it is and convenient for the title companies. We just received our first bill and it looks good compared to the cost of FedEx, tracking missing packages, and taking irate broker/title company calls."Learn More

Donna Thompson
One Choice Mortgage

"Swiftsend is one of the few software applications that worked the first time, and worked as well as advertised. Not only is it easy for the package creator to use, but the recipient as well."  Learn More

James Bishop
Mission Hills Mortgage Brokers

"SwiftSend may be the single most productive software system our company has implemented in the last twelve months. The ability to send substantial documents sets without fear of "overloading" a recipient's email system has enabled us to convert our standard closing process from overnight mail to SwiftSend with almost no implementation or training time. We love it. "

Sally Wood
Realty Mortgage Corporation

Robyn Sandberg,
NewLine Mortgage

"Our closers absolutely love this system! We have been able to increase substantially the number of closings scheduled for any particular day. Our attorneys are also finding it easy to use. On the few occasions that we or an attorney has needed technical assistance, your Tech Support staff have been WONDERFUL. Thanks!"

Susan Querry
S & T Bank

"I recommend that everybody that does not have [SwiftSend] should get it. Whenever I get a package from some other kind of program I beg them to change!"

Donna Serna
Offices of Michael E. Adcock, Attorney
(Document Recipient)

"SwiftSend is very user friendly and I am only saddened by the fact that we could have been using this system a year ago. I thought it would be more complicated than it is. Even the employees that I felt might have some difficulty are finding this process easy!

"It is totally amazing how time efficient this process is. Also, I must credit Kevin for his training abilities. He was very patient and has a way of making you feel confident that you can learn SwiftSend and utilize it quickly."

Valerie McNeely
Townebank Mortgage

"SwiftSend has been one of our greatest success stories. Our attorney network adopted this without question. It has made our closing process much easier."

Karen Allen
Wilmington Savings Fund Society

Pam Pruessner
University of Colorado Federal Credit Union

 

"I'm so glad I took 20 minutes to install and use SwiftSend, because we could never have closed the record number of loans we did without it. It saves us hours for that 20 minutes I spent."

Dovenmeuhle Funding Inc.

"LoanDocs saves time, increases customer service, and saves thousands of dollars a month on courier and overnight delivery charges. By saving a full day out of the process, we are closing more loans. In a year, I think this is how everyone will be sending loan documents to closing. Anyone who doesn't will be at a serious competitive disadvantage."

Homeowners Loan Corp.

 

"SwiftSend LoanDocs is the most exciting product in mortgage automation I've seen in years. Because it requires no infrastructure, LoanDocs gives even the smallest mortgage company the ability to print straight to the closing table for same day loan closing - something that only large lenders were able to do. It's elegant, simple to use, increases productivity, and there are no startup charges. I can set it up and train users in a matter of minutes. Customers wonder what they ever did without it."

Martin Clem
CFS Inc.

 

"SwiftView's going to save us considerable money in personnel time and postage, converting and mailing piles of paper. The accuracy of distributing documents electronically will prevent a lot of related difficulties, we won't have to send thirty pages to the printer anymore. SwiftView's features, its flexibility and its cost made it the best choice."

Anonymous Customer

 

"I wanted to send you a note and let you know that you have a real gem in Toni Schmid. She has been offering to help our closers use your product, but I told her that they were OK. At least, that is what they were telling me. I had given them Toni's SwiftPublish instructions in Word Doc format, and they were all very pleased.

"However, yesterday one of them had a problem resending a doc set. Another had a problem sending a rider after a docset. Toni noticed the duplicate transmissions in both cases, and she took it upon herself to call both closers and walk them through the process. She first left a voice mail, and I understand they were a little hesitant about calling back. However, she finally got them on the phone and now they are all glowing about how wonderful she was! I had told them Toni had mortgage training as well as MortgageWare training, but I don't think they realized how much Toni could help until they talked to her. Kudos to her for watching our account, and for being so diligent about helping!

"It is customer service like this that makes a company stand out. Anyone can develop a better mousetrap - but unless there is someone to help you use it, it doesn't do you any good. I believe I speak for our entire closing department when I say, 'Thank you!' "

Kyle Washington
Compass Bank